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Top management uses these tenets to direct an organization's operations in the direction of enhanced performance. Customers First, Any organization's main goal should be to fulfil the demands and expectations of its clients.
The International Standard for Quality Management embraces a number of Quality Management principles Customer loyalty is created when a company can anticipate the wants of its clients and provide for them, which in turn boosts sales. Leadership, The success of a company is a result of good leadership. The workers and shareholders are brought together and given a sense of purpose under great leadership. Participation of People, An additional key principle is employee participation. Whether they are full-time, part-time, outsourced, or internal employees, management involves all of them in developing and delivering value.
Approach to processes, The process approach principle states that an organization's performance is essential. The approach principle places a strong emphasis on improving the effectiveness and efficiency of organisational processes. Every organisation needs to develop a goal for actively participating in continuous development. Decision-making based on evidence, Companies should use a fact-based approach when making decisions.