The popularity of Enterprise Resource Planning systems grew quickly in the 1990s. Many businesses used the year 2000 issue as an opportunity to replace their outdated systems with Enterprise Resource Planning. Enterprise Resource Planning systems were first designed with the goal of automating back office tasks that did not directly involve customers or the general public. Customer relationship management (CRM), for example, interacted with customers directly. Later, supplier relationship management (SRM), which facilitated communication with third parties, was connected with e-business systems like e-commerce and e-government. ERP, or enterprise resource planning, is a software programme used to manage and keep up the operations of a company. Usually, the duties are completed in real time.
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