Smart speakers and chatbots can help people with a variety of tasks by listening to their needs, recognising them, and responding appropriately. Consequently, are becoming more and more popular among consumers for a range of use cases, including calling, shopping, reminders, setting alarms, streaming music, consulting, and others.
In 2020, Google Home and Amazon Alexa will have the majority of the market share for smart speakers. Accessibility has been made easier because to chatbots in the banking, retail, education, e-commerce, travel, and hospitality industries. Intelligent Virtual Assistant helps to streamline human efforts to create effective procedures, which is very advantageous for all firms. The Intelligent Virtual Assistant deployment has improved work quality and productivity while lowering the risk associated with expanding operations.
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