Cloud telephony solutions are a communication tool that enables companies to place and receive calls online, with a third-party service provider providing infrastructure, software, and support. Scalability allows businesses to quickly modify their phone s...

Cloud telephony can help businesses boost productivity, enhance customer service, and improve communication systems. It gives businesses the freedom to quickly modify their communication systems as their needs change. Adding to traditional on-premises sol...

A Cloud telephony solution can handle thousands of inquiries at the same time. IVR capability may be implemented with simple menu selections that direct callers to the needed information. Callers may use IVR to determine when events like examinations are...

The academic community in India largely views cloud telephony services as a blessing. This shift is facilitated by the use of cloud-based solutions to improve communication between educational institutions and students, writes Prashant Narayan Agrawal for...

Cloud computing uses remote servers located on web-based platforms to store and manage data. Modern telephony systems built on the cloud computing concept include cloud telephony. Businesses may reduce the amount wasted space, wasted energy, expensive set...