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Understandably, any recommendation that requires wholesale shifts in how companies conduct business sounds too risky. Considering a move to a VoIP phone system can be confusing with all of the services and features that are available. Sifting through pages of fine print doesn’t contribute to making the right decision either.
It’s always best to have a knowledgeable, reliable advisor at hand to assist you with major business decisions like this one. Our advisors at Atlantech can assist you with choosing the best phone system for your specific needs and help you implement any changes in the most efficient way possible.
To ensure you’re making the right decision when it comes to your business phone system, use our free resource, The Essential Guide to Business Phone System Pricing! Review the eight features that influence business phone pricing and confidently make the right phone choice for your budget.
A common worry that surfaces about VoIP is the fact that if the internet stops working, so does the ability to make calls. This doesn’t have to occur under the right circumstances. The truth is that call-forwarding, like other features in VoIP phone systems, is incredibly flexible.
No phone system has 100 percent uptime, but VoIP phone systems generally achieve “five nines,” meaning most providers have enough redundancies to achieve 99.999 percent uptime with VoIP.
The capability to choose where your calls are forwarded, and how, means that you also don’t have to lose productivity because of local power outages or weather-related events. If the office phone can’t be answered, your mobile device or laptop can.
In today’s global economy, businesses can be located anywhere. This often means that meetings require travel. Even so, with a Business phone system service, there is no reason to lose the ability to conduct important calls or to fail to forward essential documents.
In the last few months, you may have noticed that major companies like Coca-Cola and JPMorgan Chase have eliminated voicemail. While this sort of move may not be appropriate for every business, some companies have apparently found that answering voicemails just takes up too much time.
With a VoIP phone system, you can choose where your calls ring and how. For instance, you might select the first few rings to be forwarded to your office. If you don’t answer the call, it will then be transmitted to a second or third device, say, a mobile phone or laptop. Quite simply, calls don’t need to be missed anymore if they are urgent.
Important documents that need to be forwarded no longer have to wait either. Using VoIP, business associates can fax their documents over the cloud instead of waiting a day (or several) to get to a fax machine.